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Frequently Asked Questions

Product Info

Is this legit?

What is your jewelry made of?

Will my jewelry fade?

How can I make my jewelry last?

Can I swim with my jewelry on?

Can you create a custom piece for me?

Customer Service

What kind of customer support do you offer?

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Shipping Info

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When will I receive my tracking code?

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Are your packages insured?

Do you offer faster shipping?

Returns and Refunds Policy

Do you offer a money-back guarantee?

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How can I make an exchange?

Why haven't I received my refund yet?